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Most insurance companies will pay for Sick Visit evaluations, tests, and treatments, but your insurance plan may require you to pay a co-payment, deductible, and/or co-insurance payment for the Sick Visit, even when it is done during the same appointment as your Preventive Health Exam, Medicare Annual Wellness Visit, or Welcome to Medicare Visit. Thursday: 9:15 a.m. – 4:30 p.m. EST, Email[email protected] for general questions only; a representative will respond generally within three business days. Some health insurance plans consider our health centers and physician practices to be hospital outpatient locations and not doctors’ offices. Your out-of-pocket costs for the physician or nurse practitioner visit are usually limited to the co-payment required by your health insurance plan. If you live in Massachusetts, you may be able to get health insurance or help paying your health care bills through a state program like MassHealth, the Health Connector, or Health Safety Net. Please read about billing at hospital outpatient locations. Send a check or money order to Mass General Brigham (formerly Partners HealthCare System) to: Mass General Brigham Your out-of-pocket costs for the physician or nurse practitioner visit are usually limited to the co-payment required by your health insurance plan. This position will be located at our new testing site in West Roxbury. If you have medical bills for which you cannot pay, please visit our Financial Assistance page to learn more about options available to you. P.O. This may change how your health insurance pays for your care. You saw a doctor who does not accept HSN. Use the glossary. Checks sent to any other address may not get posted to your account. Your out-of-pocket costs could include the following: You may receive a bill that combines the charges from the hospital and the physician on one line, or these charges may be split into two lines, depending on the location. Procedure charges or other testing could increase your out-of-pocket expense. Include the coupon from the statement and write your account number (not medical record number) on your check. Box 1230Philadelphia, PA 19105-1220, TiPS: Telephonic Psychiatric Consultation Service Program, Antidepressant medication management resources, Fraud & Abuse Training Information & Hotline, Quality Management Program Goals for 2020, Report Compliance, Privacy, or Fraud Issue. Patients can contact Patient Billing Solutions to request a cost estimate of health care services. P.O. (Some health insurance companies limit coverage. Box 1230 Philadelphia, PA 19105-1220. If you have a legal or ethical question or believe that another member of the AllWays Health Partners community has violated a legal or ethical responsibility, you can contact the Compliance Hotline at 1-844-556-2925 or allwayshealthpartners.ethicspoint.com for confidential and anonymous reporting. You may receive separate bills for services from the hospital and the doctor, such as bills from private practices affiliated with Massachusetts General Hospital and Newton-Wellesley Hospital. Partners HealthCare Headquarters is located at 395 Revolution Drive in the Assembly Square neighborhood, MA, Somerville, 02144. For visits to Mass General Brigham Urgent Care (formerly Partners Urgent Care), your urgent care insurance benefit typically will apply. Bills are not sent until all insurance claims have been processed for that visit. Do I have to submit my bill to my secondary insurance? ), Mailing AddressCorrespondence only (no checks) Please read our page about billing for Preventive Health Exams. Your health plan may apply these additional physician and hospital charges to your annual deductible, and after using up your deductible, you may be responsible for an additional co-insurance payment. Why didn’t my insurance pay for my services? To find the contact information for your provider, including address and telephone number, please refer to our Find-A-Doctor search tool. Why is my cost for an urgent care visit at a location affiliated with Mass General Brigham (formerly Partners HealthCare) different from what my health insurance company lists as my urgent care benefit? Instead, your visit to these locations will likely be billed either as a physician office visit or a hospital outpatient visit. Should you have any questions, please feel free to contact our Privacy Office at 952-883-6110. Contact Patient Billing Solutions with any correspondence, including requests for information, offers to settle, disputes, or general notes about your bill. During your visit, your provider may need to treat a new medical issue or a chronic problem that has changed. You can also call 617-726-3884 and press 1 to pay your bill by phone. For more information about these cookies and the data ); please check to see if your bill includes an ancillary charge. Partners HealthCare Choice is a health plan for MassHealth members offered by Mass General Brigham (formerly Partners HealthCare). You can also contact Patient Billing Solutions with questions about what to do if you do not have insurance.